Ordering your favorite handcrafted jewelry takes less than 5 minutes. Follow these simple steps.
Browse our catalog, place your order, and track delivery to your door.
Explore our full catalog under Shop All or browse by collection. Use filters to find earrings, brooches, rings, or hair accessories. Click any product to see detailed photos, materials, and available variants.
Tip: Add multiple items to your cart. Orders above NPR 2,000 within the valley get free shipping.
Create a free account or log in to save your address, track orders, and manage your wishlist. You can also check out as a guest if you prefer.
Tip: Having an account lets you see your order history and reorder faster.
At checkout, enter your delivery address. We use Pick & Drop Nepal for delivery, so include a clear address, a landmark if helpful, and an active phone number.
Tip: Save your address in profile settings and it auto-fills next time.
Select Cash on Delivery (COD) to pay when your order arrives, or pay online via Stripe with Visa or Mastercard. Both options are safe and available across delivery areas.
Tip: COD is most popular. No upfront payment needed.
Review your order summary and place the order. You receive an email confirmation with your order number, and once shipped, tracking details to follow delivery in real time.
Tip: Delivery within Kathmandu Valley is usually 1-3 business days.
Share your idea, work with us through consultation, and receive a piece made just for you.
Visit our Custom Order page or DM us on Instagram @mato_crafts. Share your concept, inspiration, and references so we understand your style and story.
We discuss the best approach for polymer clay, then confirm color palette, size, and finishing details over Instagram DM or WhatsApp.
We send a price quote based on complexity and quantity. Once you approve, we lock the design direction and schedule production.
Your custom piece is handcrafted from scratch. Depending on complexity, production typically takes 7-14 business days, with progress previews when needed.
After final confirmation, payment is completed and your piece is carefully packaged. We ship via Pick & Drop and share tracking by email or SMS.
Pay the delivery rider when your order arrives. Available across all Nepal.
Pay securely online with Visa or Mastercard. Processed by Stripe.
Nepal digital wallets like eSewa & Khalti soon to be integrated.
Have a unique idea? Use the "Custom Order" button in the navigation to share your vision with our artists.
Start Custom OrderOur team is available to assist you. Message us on Instagram or email us and we respond within a few hours.